ResiMob

What ResiMob does

ResiMob is a survey and visualisation tool developed in DREAMS work package 4 on governance and business models. It helps a group of stakeholders see their collective picture of who does what in a shared mobility system, and where that picture is not shared.

Public and private actors working on the same shared mobility service rarely describe it the same way. An operator, a municipal department, a user group and a neighbourhood organisation each see a different part of the system, and each holds a different view of who ought to be taking responsibility for which part of it. Those views are usually held implicitly and only surface once a decision has to be made. ResiMob asks for them directly and puts them side by side.

What respondents rate

Respondents work through nine components that together make up a resilient, inclusive and responsible shared mobility ecosystem. For each component they rate how involved a specific actor should ideally be.

The five actor types are private companies, governmental and municipal institutions, shared mobility users, citizens who are not users, and NGOs and third sector organisations. Involvement runs from 1 (very low) to 5 (very high), with 0 available where the respondent cannot judge.

Wished involvement means the level of participation the respondent considers ideal for making shared mobility accessible in suburban and peripheral areas and for moving towards 15-minute neighbourhoods. It is a normative judgement rather than a forecast, which is what makes the comparison with present involvement worth reading.

How to read the results

Responses are pooled and drawn as a radar chart, and the results view can be filtered by city or region, by respondent type and by actor type. Two readings matter.

The first is the distance between the present shape and the wished shape for a given actor. A wide gap marks a role the group thinks is currently underfilled. A narrow gap marks an arrangement that is broadly accepted as it stands.

The second is the spread between respondent groups on the same component. Where operators, authorities and civil society draw the same shape, there is a working consensus to build on. Where they diverge, there is an assumption about responsibility that has not yet been tested in conversation.

ResiMob does not settle who should be responsible for what. It makes the disagreement visible and specific enough to be discussed, which is what a governance conversation needs before roles and responsibilities can be agreed.

To see how the Radarcharts can look like you can check out the Results of ResiMob Survey conducted in all Living Labs.

Taking the survey

The survey below takes around 10 to 15 minutes to complete. Sit together on one device and fill out the form below, person by person, or send out the link to this page to fill out the questionnaire individually, then click "Download the response(s) as CSV" and send the file to the workshop host. The host can then import and merge all results using the option "Merge many responses" on this page to then present the combined results!