Set up working structures: Difference between revisions

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{{SumpStep/top|step=1|phase=1|title=Set up working structures}}<div class="sump-intro">
== Why working structures matter ==
Before data collection begins, a city needs the right people in the room and a clear agreement on how decisions get made. A Sustainable Urban Mobility Plan is a long-term, cross-sectoral effort. It spans transport, urban planning, environment, finance and social affairs, draws in operators and civil society, and often bridges several tiers of government. Without a deliberate structure to hold all of that together, actors work in parallel, decisions stall, and political backing fades. The task of Step 1 is to build that structure before anything else.
</div>


Sustainable mobility planning is a long‑term, cross‑sectoral process. It usually affects:
== The four bodies you need ==


* multiple departments (transport, urban planning, environment, finance, social affairs),
There is no universal template, but most cities combine a small set of complementary bodies. Each plays a distinct role — and all four matter.
* external organisations (public transport operators, business, civil society),
* and different levels of government.


Without clear working structures, these actors work in parallel, decisions are slowed down and the overall strategy can lose political support. Well‑designed structures help to:
<div class="sump-bodies-grid">
<div class="sump-body-card">
<div class="sump-body-card__label">Steering group</div>
<div class="sump-body-card__desc">Senior officials and elected representatives. Sets objectives, resolves conflicts between departments. Meets rarely, but its visible backing is what gives the whole process credibility.</div>
</div>
<div class="sump-body-card">
<div class="sump-body-card__label">Project team</div>
<div class="sump-body-card__desc">The day-to-day engine, led by a dedicated project manager. Prepares steering group material, coordinates participation and manages external studies.</div>
</div>
<div class="sump-body-card">
<div class="sump-body-card__label">Thematic groups</div>
<div class="sump-body-card__desc">Optional but valuable for complex topics: public transport, cycling, digitalisation. They dig into specifics and feed conclusions back up to the project team.</div>
</div>
<div class="sump-body-card">
<div class="sump-body-card__label">External networks</div>
<div class="sump-body-card__desc">National competence centres, transnational projects, knowledge platforms. They supply guidance, training and examples from cities that have already done it.</div>
</div>
</div>


* coordinate responsibilities and information flows,
<div class="dreams-callout">
* ensure meaningful participation of stakeholders and the public,
<div class="dreams-callout__label">Keep it lean but inclusive</div>
* give the process a visible political mandate,
Too many bodies slow decisions down. Too few leave out important voices. Build on committees that already exist where you can. And pay deliberate attention to who is normally ''not'' in the room, particularly the user groups most affected by poor access.
* and provide continuity beyond individual projects or staff changes.
</div>
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== Core elements of a working structure ==


There is no single “correct” model. However, many cities and regions use a combination of the following elements.
== What changes in the urban outskirts ==
<br>
=== Steering group (political and strategic level) ===


The steering group provides the political and strategic frame for the process.
In a dense city core, "the authority" is typically one municipality with the powers it needs. In the outskirts, that assumption breaks down.


* Members typically include elected representatives, senior management of the administration and key organisations.
<div class="sump-outskirts-box">
* It agrees on the overall objectives, adopts important decisions and endorses key documents.
<div class="sump-outskirts-box__head">The outskirts governance challenge</div>
* It helps to resolve conflicts between departments and ensures that the process is aligned with other strategic plans.
<div class="sump-outskirts-box__body">
Responsibility for land use, roads, public transport and social services is typically split between a core city, several suburban municipalities and a regional transport body. None of them can deliver a 15-minute neighbourhood on their own.


The steering group normally meets less frequently (e.g. a few times per year), but its visible support is essential for the credibility of the whole process.
The real task of Step 1 in the periphery is building a '''cross-boundary coalition''' rather than an internal project team.  
<br>
=== Project team (operational level) ===


The project team coordinates the day‑to‑day work.
DREAMS Work Package 4 examines which actors actually hold the levers in low- and mid-density areas. Who owns the land, who franchises the buses, who can fund a mobility hub?


* It is usually led by a project manager in the administration.
Under '''participating organizations''' across the six [[Living Labs]] of DREAMS some examples capture these constellations as they emerged in this project so you can see who needed to be at the table in places comparable to yours.
* Members come from different relevant departments and, where appropriate, from external organisations.
</div>
* The team prepares content for the steering group, organises participation activities and manages external studies or consultancies.
</div>


A clear mandate, sufficient working time and agreed internal procedures (meeting rhythm, documentation, decision‑preparation) are crucial.
== Setting them up: a practical sequence ==
<br>
=== Thematic working groups ===


For complex topics it can be useful to create additional thematic working groups, for example on:
The exact path depends on local context, but the sequence below holds across most situations. Work through it in order.


* public transport and multimodality,
<div class="sump-sequence-wrap">
* cycling and walking,
<div class="sump-seq-item"><div class="sump-seq-label">Clarify the mandate and scope.</div><div class="sump-seq-desc">What geographic area does the plan cover? What is its time horizon? Who authorised it? A written mandate, however brief, anchors everything that follows.</div></div>
* logistics and freight,
<div class="sump-seq-item"><div class="sump-seq-label">Map your stakeholders.</div><div class="sump-seq-desc">Who is affected? Who can contribute? Who has formal authority over the levers you need to pull? In the outskirts, this map routinely crosses municipal and sectoral boundaries.</div></div>
* public space and street design,
<div class="sump-seq-item"><div class="sump-seq-label">Design the governance model.</div><div class="sump-seq-desc">Use the stakeholder map to decide which bodies to create or repurpose, and who sits in each. Aim for the smallest structure that can make real decisions.</div></div>
* digitalisation and data.
<div class="sump-seq-item"><div class="sump-seq-label">Define roles, membership and decision rules.</div><div class="sump-seq-desc">Ambiguity here is where plans stall. Each body needs a clear remit, a defined membership and agreed procedures for how it decides things.</div></div>
<div class="sump-seq-item"><div class="sump-seq-label">Secure staff time and budget.</div><div class="sump-seq-desc">Participation that has no dedicated time or resources stays nominal. Treat staffing as a precondition, not a nice-to-have.</div></div>
<div class="sump-seq-item"><div class="sump-seq-label">Communicate and review.</div><div class="sump-seq-desc">Share the structure inside the administration and, where appropriate, with the public. Build in a review point as the plan moves through later phases.</div></div>
</div>


These groups can involve experts from administrations, operators, business and civil society. They work on concrete questions and feed their results into the project team and steering group.
<div class="dreams-callout">
<br>
<div class="dreams-callout__label">A good starting point beats a perfect organigram</div>
=== External support and networks ===
Document what already exists and build on it. Transparent decision-making will do more for the plan's legitimacy than months spent designing the ideal structure from scratch.
</div>


Working structures do not exist in isolation. They are embedded in a broader ecosystem of support programmes and professional networks.
<div class="dreams-handoff">
<div class="dreams-handoff__label">Go deeper</div>
For a step-by-step orientation written for small and medium-sized cities, see [https://bsr-sump.eu/training/m1-sump-basics/ Module 1: SUMP basic principles] (Baltic Sea Region Competence Centre on SUMP). For peer experience on governance and capacity in smaller cities, the Interreg project [https://interreg-baltic.eu/project/sumpsforbsr/ SUMPs for BSR] or browse the wider portfolio at [https://dutpartnership.eu/projects dutpartnership.eu/projects].
</div>


* National or regional competence centres can provide guidance, training and examples from other cities.
<div class="sump-sources">Sources: EU SUMP Guidelines 2.0 (Rupprecht Consult, 2019); DREAMS Work Package 4 (governance and business models); [https://nachhaltig-mobil-planen.de/_SUMP/DE/Planung/SUMP-Prozess/1-Vorbereitung-Analyse/1-Arbeitsstrukturen/arbeitsstrukturen.html ''Arbeitsstrukturen einrichten''], German Federal Ministry for Digital and Transport (in German).</div>{{SumpStep/bottom|step=1}}
* Transnational projects and networks allow for exchange on methods and tools.
* Digital platforms can support continuous knowledge sharing between practitioners.
<br>
== Steps to set up working structures ==
 
The exact steps will depend on the local context, but the following sequence can be helpful.
 
# '''Clarify mandate and scope.''' Define what the mobility planning process should achieve, which territory it covers and over what time horizon. This frames which actors need to be involved.
# '''Map relevant stakeholders.''' Identify departments, agencies, operators, civil‑society organisations and other groups that are affected or can contribute expertise.
# '''Design the governance model.''' Decide which bodies are needed (e.g. steering group, project team, thematic groups) and how they relate to each other.
# '''Define roles and responsibilities.''' For each body, describe its tasks, membership, chairing, decision‑making rules and how it reports to other bodies.
# '''Agree on procedures.''' Set a meeting schedule, rules for documentation, and how results are consolidated into decisions.
# '''Secure resources.''' Ensure that staff have time allocated to participate and that there is a budget for moderation, communication and, if needed, external expertise.
# '''Communicate the structure.''' Make the working structures visible inside the administration and, where appropriate, to the public. This builds transparency and trust.
# '''Review and adapt.''' Periodically check whether the structures still fit the needs of the process and adjust them as the SUMP progresses through its phases.
<br>
== Practical considerations ==
 
* '''Start from what exists.''' Rather than creating entirely new bodies, consider building on existing committees or working groups and adapting their mandates.
* '''Ensure political backing.''' Involve political leadership early so that the structures are formally recognised and supported.
* '''Balance efficiency and participation.''' Too many groups can slow down decisions; too few can exclude important perspectives. Aim for a structure that is lean but inclusive.
* '''Take inclusion and diversity seriously.''' When composing groups, pay attention to gender balance and representation of different user groups, especially those who are often under‑represented in mobility debates.
* '''Combine digital and in‑person formats.''' Online tools can reduce travel time and make participation easier, while in‑person meetings are valuable for building trust.
* '''Document decisions transparently.''' Clear minutes, accessible documentation and traceable decisions increase the legitimacy of the process.
<br>
== Further information ==
 
* Guidance and inspiration for this page are drawn from the German Federal Ministry for Digital and Transport’s material on working structures in sustainable mobility planning: [https://nachhaltig-mobil-planen.de/_SUMP/DE/Planung/SUMP-Prozess/1-Vorbereitung-Analyse/1-Arbeitsstrukturen/arbeitsstrukturen.html ''Arbeitsstrukturen einrichten''] (in German).

Revision as of 10:25, 6 June 2026

Step 1 of 12 Preparation & Analysis

Before data collection begins, a city needs the right people in the room and a clear agreement on how decisions get made. A Sustainable Urban Mobility Plan is a long-term, cross-sectoral effort. It spans transport, urban planning, environment, finance and social affairs, draws in operators and civil society, and often bridges several tiers of government. Without a deliberate structure to hold all of that together, actors work in parallel, decisions stall, and political backing fades. The task of Step 1 is to build that structure before anything else.

The four bodies you need

There is no universal template, but most cities combine a small set of complementary bodies. Each plays a distinct role — and all four matter.

Steering group
Senior officials and elected representatives. Sets objectives, resolves conflicts between departments. Meets rarely, but its visible backing is what gives the whole process credibility.
Project team
The day-to-day engine, led by a dedicated project manager. Prepares steering group material, coordinates participation and manages external studies.
Thematic groups
Optional but valuable for complex topics: public transport, cycling, digitalisation. They dig into specifics and feed conclusions back up to the project team.
External networks
National competence centres, transnational projects, knowledge platforms. They supply guidance, training and examples from cities that have already done it.
Keep it lean but inclusive

Too many bodies slow decisions down. Too few leave out important voices. Build on committees that already exist where you can. And pay deliberate attention to who is normally not in the room, particularly the user groups most affected by poor access.

What changes in the urban outskirts

In a dense city core, "the authority" is typically one municipality with the powers it needs. In the outskirts, that assumption breaks down.

The outskirts governance challenge

Responsibility for land use, roads, public transport and social services is typically split between a core city, several suburban municipalities and a regional transport body. None of them can deliver a 15-minute neighbourhood on their own.

The real task of Step 1 in the periphery is building a cross-boundary coalition rather than an internal project team.

DREAMS Work Package 4 examines which actors actually hold the levers in low- and mid-density areas. Who owns the land, who franchises the buses, who can fund a mobility hub?

Under participating organizations across the six Living Labs of DREAMS some examples capture these constellations as they emerged in this project so you can see who needed to be at the table in places comparable to yours.

Setting them up: a practical sequence

The exact path depends on local context, but the sequence below holds across most situations. Work through it in order.

Clarify the mandate and scope.
What geographic area does the plan cover? What is its time horizon? Who authorised it? A written mandate, however brief, anchors everything that follows.
Map your stakeholders.
Who is affected? Who can contribute? Who has formal authority over the levers you need to pull? In the outskirts, this map routinely crosses municipal and sectoral boundaries.
Design the governance model.
Use the stakeholder map to decide which bodies to create or repurpose, and who sits in each. Aim for the smallest structure that can make real decisions.
Define roles, membership and decision rules.
Ambiguity here is where plans stall. Each body needs a clear remit, a defined membership and agreed procedures for how it decides things.
Secure staff time and budget.
Participation that has no dedicated time or resources stays nominal. Treat staffing as a precondition, not a nice-to-have.
Communicate and review.
Share the structure inside the administration and, where appropriate, with the public. Build in a review point as the plan moves through later phases.
A good starting point beats a perfect organigram

Document what already exists and build on it. Transparent decision-making will do more for the plan's legitimacy than months spent designing the ideal structure from scratch.

Go deeper

For a step-by-step orientation written for small and medium-sized cities, see Module 1: SUMP basic principles (Baltic Sea Region Competence Centre on SUMP). For peer experience on governance and capacity in smaller cities, the Interreg project SUMPs for BSR or browse the wider portfolio at dutpartnership.eu/projects.

Sources: EU SUMP Guidelines 2.0 (Rupprecht Consult, 2019); DREAMS Work Package 4 (governance and business models); Arbeitsstrukturen einrichten, German Federal Ministry for Digital and Transport (in German).